BOT CUSTOMIZATION
What is Bot Customization?
How does it help?
Become content savant with best content intelligence solutions leading to smarter decision making and success
Efficient Support
Custom bots would ask the right questions to automatically route and prioritize the new conversations for more efficient support.
Automate Workflows
The chatbot can connect you to a tech stack, automate workflows just behind the scenes, and even extensions of your support and sales team.
24/7 Customer Support
Bots work for you all day and even every day. Right from starting conversations, asking questions, and providing qualified leads, they are constantly live on your site.
Best in Quality
It has the best maintenance and support options, as well as quality and performance.
Transform the way you interact with your customers.
How we can help you?
Our content intelligence platform allows marketers to automate all aspects of content creation and promotion procedures using algorithms and artificial intelligence.
We use big data analysis for analyzing the content in real-time which helps marketers get useful data leading to making better decisions and what content to focus on.
Analyze individual pieces of content through natural language processing and identifying characteristics like the tone of voice and style and even make recommendations in terms of SEO strategies.
More Benefits
Support the Sales Team
Reach the Right Customers
Increase Efficiency and Confidence
Prove a Clear ROI
Improve Personalization
How can we help you?
Easily Evaluate Use Cases
We would analyze the applicable use case, target users, business objectives, competition, prospective market segment, etc to find out and implement the necessary framework.
Conversation Flow Design
In this, our conversational experience designers would jump into channeling the voice of the business. They would work in tandem with the development team to create the procedural flow of the dialogue for determining the tasks, bot personality, etc.
System Integration
As soon as the conversation flow is formalized, our team would do the seamless integration along with the enterprise software like HRM, CRM, Payment Processors, Analytic tools, etc. Even the integration would be with the backend system, company knowledge bases, target chatbot platform, etc to automate the workflows and even optimize the bot functionality.
Training
Chatbots are constantly in the evolving and learning stage. Just like human beings, they can effectively self-learn under supervision through the best quality training data. This is to fix errors, excel in personalized communication, discern user sentiment, and follow the business procedure with huge ease.
Testing
In this service, we would rerun the conversational flows, business scenarios, and integrations using many test cases for achieving the necessary bot performance and bug-free implementations.
Our Chatbot Services
Integrations
Multilingual Chatbots
Natural Language Processing
Analytics and Human Handover
Consultation
Enhancement and Support
Support the Sales Team
Reach the Right Customers