E-Commerce features in Odoo ERP


In the current generation ecommerce has an immense popularity among the people across the world. An ecommerce website must be created and optimized with good response and easy processing for the users as well as the people handling their ecommerce business. Odoo ERP provides numerous features in the E-Commerce module and simplifies the work of creating and successfully progressing an ecommerce business. Below are the few important features which helps in the ecommerce module greatly.

List of few importance features in ODOO ecommerce module:

  • Live-chat

With the Live-chat option in Odoo ERP, real-time communication is possible by responding to the customer’s query instantly instead of making them wait for a response through mail.

  • Abandoned carts can be converted into sales

It has become a habit in this fast-moving world that people surfs for a product, adds them in the cart planning to buy after a couple of days and as the time progress they inadvertently forget the product. So that particular product will stay dormant in the cart until the user come back online and visit the cart. This hindrance can be avoided in Odoo ERP, as the products in the cart are brought into the attention of the users through marketing automation, email marketing, display ads, etc. 

  • Inline and Text editing

In Odoo ERP, pages can be customized without the need of coding, it is made possible through ‘edit inline’ option. Also product attributes like font colour, style, size, placement, etc., can also be customized. In this ecommerce module in Odoo, text can be edited and created without the help of technical involvement, like coding. Odoo ERP has an inbuilt text editor which allows the user to edit and create texts in the product page without much difficulty.

  • Shipping

With Odoo ecommerce, shipping providers like UPS, FedEx, DHL, La Poste, and USPS can be integrated and used to track the shipments. Also shipping rules can be created by calculating cost of delivery based on weight of a product.

  • Upsell and Cross-sell products

In the Odoo ERP ecommerce module, a product can be suggested to a user when the user is searching for a similar product. The user is brought before the items in the stock through upselling and cross-selling.

  • Payment gateways

In Odoo ERP for ecommerce payments are made efficiently and amount of time spend for making payments are reduced through various payment gateways like: Authorize.net, Adyen, PayUmoney, Buckaroo, Ogone, Paypal, SIPs worldline, etc. Check or bank transfers also available in Odoo ERP.